GOOD QUESTIONS.
GO FARTHER.

Yes. RoamSat systems use a customer-supplied compatible Starlink antenna. The antenna, Starlink service subscription, and any optional mounting accessories are separate unless a product listing explicitly says otherwise.

Choose Mini when portability and a compact setup matter most. Gen 3 is a larger setup for customers who want a Standard antenna and additional capacity. High Performance 12/24V is geared toward demanding installations that need compatible High Performance hardware and direct DC power. Compare the individual product pages for exact compatibility, power options, and included parts.

Gen 2 is legacy Starlink hardware. Contact us with your exact antenna model and condition before ordering; current availability and compatibility depend on the hardware and the product listing.

Yes. RoamSat is hardware; Starlink supplies the internet service. Activate or maintain a suitable Starlink plan for the locations and types of use you need. Plans, coverage, and terms are controlled by Starlink.

Power depends on the RoamSat model and selected configuration. Some systems use onboard batteries; others support direct 12V or 24V DC power and charging accessories. Read the included-components and electrical specifications on the product page before connecting an external power source.

Runtime depends on the antenna, battery capacity, temperature, signal conditions, and network load. Treat runtime figures on each product page as estimates rather than a guaranteed number of hours. An external power option may be appropriate for longer sessions.

Yes, when your compatible Starlink antenna is powered, has an unobstructed view of the sky, and your Starlink service is active. Some configurations include an integrated access point; check your selected model for the exact Wi-Fi arrangement.

The hardware can be mounted for mobile use where its product specifications and mounting instructions allow. Whether the Starlink connection works in motion depends on your antenna, active service plan, location, and Starlink’s current rules. Never assume a particular speed or coverage area is authorized.

Yes, with compatible hardware and a Starlink plan that covers your route. Eligible Roam plans support coastal use up to 12 nautical miles from shore, subject to plan limits. Beyond 12 nautical miles, you’ll need Ocean Mode on a supported plan or a suitable maritime or Global Priority plan. Coverage, data charges, and in-motion permissions vary, so check Starlink’s current plan details before departing.

Not necessarily. The plan you need depends on where you travel and how you use Starlink. Inland waterways, coastal waters, and open-ocean routes have different service requirements. Some Roam plans offer an ocean-data option for use beyond 12 nautical miles. Check your current plan’s coverage, usage limits, and data charges for your route before departing.

Yes. A clear view of the sky is essential, and performance varies with obstructions, orientation, weather, congestion, and your Starlink hardware. For RoamSat installations, we recommend mounting the unit and antenna flat, especially for in-motion use.

Depending on your model, options may include vacuum mounts for suitable smooth surfaces, rubber-coated magnetic mounts for appropriate steel surfaces, and threaded vibration-isolating mounts. Select mounting hardware for the actual surface, load, and travel conditions; inspect every attachment before moving.

The RoamSat Mini’s 144Wh battery falls within the maximum capacity permitted for commercial passenger air travel with airline approval. Carry the Mini in your carry-on baggage, not checked luggage, and confirm approval with your airline before flying. The Gen 3’s larger battery and overall size make it unsuitable for commercial airline travel.

Current RoamSat cases do not require any modifications to your Starlink antenna. Installing your antenna in a RoamSat case will therefore not void your Starlink warranty.

Contact us before ordering. Send the model name from your Starlink account or kit label and clear photos of the antenna and connectors; we can point you toward the appropriate product configuration.

Start with the instructions supplied with your RoamSat product and the site’s instruction manuals. For antenna activation, billing, and service coverage, use Starlink support; for RoamSat hardware or mounting questions, contact RoamSat.