TERMS &
CONDITIONS.

Company Information

This website is operated by Race Proven Motors, Inc DBA RoamSat.

Contact Information

Products & Services

RoamSat provides portable power systems, Starlink integration products, portable internet solutions, accessories, and related modification services. Some RoamSat products include new Starlink hardware, while certain services may involve customer-supplied equipment sent to RoamSat for modification, testing, or integration. Product availability, specifications, pricing, included accessories, estimated performance, and product configurations may change at any time without notice.

Starlink Service & Third-Party Requirements

RoamSat products require a separate Starlink account and compatible Starlink service plan appropriate for the customer’s intended use. RoamSat does not control Starlink service availability, pricing, coverage, data policies, speeds, outages, throttling, software updates, plan eligibility, account activation, or future service changes. Customers are solely responsible for selecting, activating, maintaining, and paying for all required Starlink service plans and subscriptions.

RoamSat is an independent company and is not affiliated with, endorsed by, sponsored by, or officially partnered with Starlink or SpaceX unless expressly stated otherwise.

Product Performance

RoamSat products are designed to provide portable connectivity in a wide range of environments. Actual performance may vary based on factors outside RoamSat’s control, including but not limited to:

• Starlink coverage and network conditions
• Selected Starlink service plan
• Obstructions and terrain
• Weather conditions
• Geographic location
• Vehicle or vessel motion
• Mounting method
• Power source quality
• Number of connected devices
• Third-party hardware or software updates

Any stated runtime, speed, WiFi range, or performance figure is an estimate only and is not guaranteed.

Customer-Supplied Equipment

Customers sending equipment to RoamSat for modification or integration are responsible for proper packaging, shipping, insurance, and inclusion of all required order information. RoamSat is not responsible for loss, delay, theft, or damage caused by shipping carriers. Customer-supplied equipment must be compatible with the requested service. RoamSat reserves the right to reject, delay, cancel, or return equipment that is damaged, incompatible, inactive, improperly supplied, or unable to be tested.

Modifications & Manufacturer Warranties

Certain RoamSat services involve modification of Starlink hardware or other third-party equipment. Such modifications may void manufacturer warranties. By purchasing modification services or submitting equipment to RoamSat, the customer acknowledges and accepts that original manufacturer warranties may no longer apply. RoamSat is not responsible for warranty denials, account restrictions, hardware policy changes, or service limitations imposed by Starlink, SpaceX, or any third-party provider.

Orders, Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated. RoamSat reserves the right to change pricing, product availability, product specifications, promotions, shipping fees, and product descriptions at any time without notice. Orders are not considered accepted until payment has been received and the order has been reviewed and confirmed by RoamSat. RoamSat reserves the right to cancel or refuse any order for any reason, including but not limited to:

• Suspected fraud
• Pricing or listing errors
• Inventory shortages
• Incompatible product selections
• Suspicious or unverifiable transactions

Shipping & Delivery

Shipping and delivery estimates are provided for convenience only and are not guaranteed. Delivery times may vary due to production schedules, order volume, shipping carrier delays, weather, supply chain issues, customer-supplied equipment delays, or other factors outside RoamSat’s control. Risk of loss transfers to the customer once the shipment is delivered to the shipping carrier.

Customers are responsible for tracking shipments using the provided tracking information and for ensuring someone is available to receive and inspect deliveries when signature confirmation is required. RoamSat is not responsible for delays, losses, theft, or misdeliveries caused by incorrect or incomplete shipping information, carrier delays, or unattended deliveries after confirmed delivery by the shipping carrier.

Returns, Cancellations & Refunds

Starlink Hardware Sales

All Starlink hardware sales are final and non-refundable. Due to Starlink activation timelines, account registration requirements, and activation limitations imposed by Starlink, RoamSat cannot accept returns of Starlink hardware once activated. Unactivated Starlink hardware may only be considered for return if approved by RoamSat in writing and returned in completely unopened and resellable condition.

RoamSat Product Returns

RoamSat products are not rental equipment, demo units, evaluation units, or trial-use products. Any RoamSat product that has been:

• Used
• Activated
• Installed
• Mounted
• Powered on
• Operated
• Field tested
• Exposed to outdoor conditions
• Modified
• Damaged
• Altered
• Or shows signs of use

will be considered used and is not eligible for return. RoamSat reserves the sole right to determine whether a returned product qualifies as “used” or “as new” condition. Only products returned in completely unused, undamaged, and resellable “as new” condition — including original packaging, accessories, inserts, hardware, and documentation — may be considered for return approval. Approved returns are subject to:

• A minimum 20% restocking fee
• Deduction of original shipping charges
• Additional deductions for missing or damaged components, if applicable

Restocking fees help cover payment processing fees, administrative costs, inspection, testing, repackaging labor, and inventory handling costs. Products that cannot be repackaged and resold as new may be rejected, returned to the customer at the customer’s expense, or subject to additional deductions at RoamSat’s sole discretion.

Return Authorization Requirement

No returns will be accepted without prior written Return Merchandise Authorization (RMA) issued by RoamSat. Customers are responsible for all return shipping costs and assume all risk of loss or damage during return shipment.

Custom & Modified Products

Custom-built products, modified products, customer-supplied equipment modifications, special-order items, completed services, discounted items, and clearance items are non-refundable.

Order Cancellations

Orders canceled after production, assembly, testing, configuration, or modification work has begun may be subject to cancellation fees, labor charges, material costs, and other applicable deductions.

Installation, Mounting & Use

Customers are responsible for proper installation, mounting, charging, storage, transportation, and operation of RoamSat products. RoamSat products may be used in vehicles, boats, RVs, remote locations, emergency response environments, and other mobile applications. Customers are responsible for ensuring that installation and use are safe, secure, lawful, and appropriate for the intended environment. RoamSat is not responsible for damage, injury, failure, or loss caused by:

• Improper installation
• Unsafe mounting
• Incorrect power supply
• Abuse or neglect
• Unauthorized modifications
• Impact damage
• Water intrusion from misuse
• Failure to follow instructions

Batteries, Power & Travel

Certain RoamSat products contain lithium-based batteries and electronic power components. Customers are responsible for complying with all applicable airline, shipping, transportation, marine, vehicle, and local regulations regarding batteries and electronic equipment. RoamSat does not guarantee acceptance for carry-on baggage, checked baggage, international travel, commercial transport, or third-party shipping services.

Accessories & Compatibility

Accessories may be sold separately and may not be compatible with all RoamSat models or configurations. Customers are responsible for selecting appropriate accessories for their intended application. Compatibility may vary depending on hardware version, installation method, third-party equipment, and intended use.

Website Content

RoamSat makes reasonable efforts to maintain accurate website content, including product descriptions, images, pricing, specifications, and availability. However, errors may occur. RoamSat reserves the right to correct errors, update information, modify product details, or cancel affected orders at any time without notice. Product images are for reference only. Actual products, finishes, colors, components, and configurations may vary.

Intellectual Property

All website content, including logos, product names, graphics, text, layouts, photos, videos, and marketing materials, is owned by or licensed to RoamSat and may not be copied, reproduced, distributed, or used without prior written permission. Third-party trademarks, including Starlink and SpaceX, remain the property of their respective owners.

Prohibited Use

You agree not to use this website or RoamSat products for unlawful, abusive, fraudulent, harmful, or unauthorized purposes. You may not interfere with website functionality, misuse checkout systems, submit false information, copy website content, or use RoamSat products in violation of applicable laws or third-party service agreements.

Limitation of Liability

To the fullest extent permitted by law, RoamSat shall not be liable for indirect, incidental, consequential, special, or punitive damages, including but not limited to:

• Loss of profits
• Loss of connectivity
• Service interruptions
• Data loss
• Travel disruption
• Business interruption
• Equipment damage
• Third-party service limitations

RoamSat’s total liability for any claim shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

No Guarantee of Continuous Connectivity

RoamSat products are designed to support portable internet access; however, uninterrupted internet connectivity is not guaranteed. RoamSat is not responsible for service interruptions, reduced speeds, blocked coverage, network outages, software changes, weather-related issues, or third-party network limitations.

Indemnification

Customers agree to indemnify and hold harmless Race Proven Motors, Inc DBA RoamSat, its owners, employees, contractors, affiliates, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Product use
• Installation or mounting
• Transportation
• Customer-supplied equipment
• Violation of these Terms & Conditions
• Improper or unlawful use of products or services

Governing Law

These Terms & Conditions are governed by the laws of the State of California. Any dispute arising from these Terms or the use of RoamSat products or services shall be handled in the appropriate courts located in California unless otherwise required by applicable law.

Changes to These Terms

RoamSat reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms become effective immediately upon posting to this website. Continued use of the website or purchase of products after changes are posted constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms & Conditions, please contact: